Privacy Policy
How Penguino collects, uses, and protects your information.
Who we are
Penguino ("we", "us", "our") operates the gelateria at 55 Clyde Road, Browns Bay, Auckland, and this website. This policy explains what personal information we collect, why, and what choices you have.
What we collect
- Contact form submissions — name, email, and message when you get in touch with us.
- Website analytics — pages visited, approximate location, device and browser type, and referral source, used to understand how the site is used.
- Cookies — small files used to remember preferences and measure site performance.
We do not collect payment card details through this website.
How we use it
We use this information to respond to enquiries, run and improve the website, and understand visitor trends. We do not sell your personal information to third parties.
How long we keep it
We retain contact form submissions and analytics data only as long as needed for the purposes above, after which it is deleted or anonymised.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, get in touch using the details on our Contact page .
Changes to this policy
We may update this policy from time to time. The current version always applies and will be posted on this page.
Contact us
Questions about this policy can be sent to us via the Contact page , or in person at the shop.